How does the loyalty program work?

The more you Ryde, the more discount you get!

You will have 30 days to reach a new level. If you have enough rides, you will be upgraded to the next level immediately and earn a new discount for future rides. If you do not have enough trips for a new level, you need to have the same number of rides that were required to reach the current level to stay on the same level. Otherwise, you will downgrade one level.

The ride must be more than 5 minutes to count for the loyalty program. The loyalty program will be paused during an active Ryde Pass. You can track your progress in the app if the loyalty program is available in your city.

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