One person per ryde
It is strictly prohibited ryde tandem, meaning two or more, per e-scooter. Tandem riding increases the risk of injuring yourself and other people in traffic and may also result in legal responsibility for damages caused.. Instead, invite your friend on a group ryde or to download the ryde app on their own phone.
Do not ryde intoxicated.
Do not ride e-scooters while intoxicated, ever. It is considered a criminal act in most European countries, and you will put yourself and others at risk. To address the scenario of drunk ryding, we developed the industry’s perhaps best reaction time test. The test will appear on strategical hours during the evening nights and suggests users that fail the test to use alternative transportation alternatives, such as taxi.
Ride safely, follow the rules of the road.
Ryde in bike lanes, show consideration for other commuters and pedestrians, obey speed restrictions, and never ride a scooter with more than one other person. If you wish to learn more about your local traffic regulations, check out Ryde School here or in the ryde app, our traffic learning platform.
Start slow, learn to ryde
You can select to turn on Beginner's mode in the Ryde app if you are new to the world of electric scooters. By lowering the scooter's top speed, you can start out slowly while becoming accustomed to the accelerator and brakes.
Stay in the service area.
In the Ryde app, the various zones are displayed and explained. These will help you navigate the service in a safe and responsible manner. Use the bike lane when it is available, pay attention to your surroundings at all times and stay within city limits.
Do not use your phone while ryding.
Never respond to texts or phone calls while driving. We also advise against using a headset because it can make it difficult for you to hear your surroundings when in traffic. With the phone holder that comes with our newest e-scooter you may use navigation apps to safely and easily navigate the city. Always maintain a firm grip on the handlebar!