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1.) General

Ryde Technology AS is a private company incorporated under the laws of Norway, and has its registered office at Pilestredet 75C, 0354 Oslo, Norway with company number: 922 260 575. 

Ryde Technology AS (and its subsidiaries) is referred to as Ryde and/or us/we/our/the company. 

Ryde Technology AS has entered into a cooperation agreement with Bydue, ShareBike and Cats AS. The use of the services provided by Bydue, ShareBike and Cats AS, and the personal data processed through such use, is subject to all aspects of this privacy policy.

This privacy policy summary outlines how we treat information and data to comply with the European Data protection requirements. This document outlines how Ryde Technology AS collect, store, protect and share personal data internally as well as with external partners. To be able to offer an effective service, Ryde Technology AS must store and administer information about our users. The information we collect is solely used for reasonable operational- and management usage. We store this information and use it to enable us to operate the business in a lawful, effective and responsible manner. 

Ryde Technology AS will not collect, store, use or disclose your personal data without your prior consent, and we therefore request you to read and agree to this Privacy Policy before using our services. By creating an account with us and using our services, you agree and consent to us collecting, storing and processing your personal data as stated in this Privacy Policy. You are able to withdraw your consent at any time. 

2.) What type of personal data Ryde Technology AS process

Ryde Technology AS only collects data if it complies with the current lawful requirements, if it helps us manage and operate our services in a responsible manner, or if you explicitly have given your consent to us doing so. You have the right to withdraw your consent at any time. 

Ryde Technology AS collects personal data when you create and/or update your user account. The data requested is used in the direct purpose to be able to offer an effective, safe and secure use of our services. We collect information such as: Phone number(s), Name(s), E-mail address(es) & Usage information. 

Phone number: When you sign up for a user account with us, you will need to provide us with an active phone number. We will send you a verification code to this phone number to verify the number provided by you. 

Payment information: You are required to add a credit card, or another payment method to be able to use our services. 

Name(s): Your name is used to properly identify and communicate with you, and to provide the services requested. 

E-mail address(es): To be able to effectively communicate with you directly, Ryde Technology AS may need your e-mail address and you may therefore be requested to provide this when creating or using a user account on any of the available platforms. 

Usage information: When you use any of our vehicles, we need to process information to be able to offer you with the service requested; information such as (but not limited to): Battery level, ride duration, location, vehicle information, vehicle identification number and similarly. 

3.) Sharing of personal data

Ryde Technology AS may use and process your data to be able to effectively fulfill services requested. Disclosing information about you to third parties is only done if; 1) disclosure to Bydue, ShareBike or Cats AS is necessary as a result of your use of the services provided by Bydue, ShareBike, or Cats AS 2) we are legally obligated to do so, or 3) we need to do so in order to properly and responsibly fulfill the services requested from you.

Ryde Technology AS does not sell, trade or rent personal data to third parties. 

4.) Your rights to update, request, correct or remove access to personal data

In compliance with the General Data Protection Regulation (GDPR) you have several rights regarding your personal data. At any time can you request access to and/or to change and/or erasure of your personal data. 

You can at any time withdraw a prior consent to process your personal data. You can do so by contacting us on the contact information provided in the bottom of this Privacy Policy. 

5.) Modifications to privacy policy

From time to time, Ryde Technology AS may need to update this privacy policy. We will notify you of any changes by posting the updates on this Privacy Policy page. We will also let you know via e-mail and/or via a notice within our services prior to any potential changes becoming effective. We advise you to review this Privacy Policy from time to time when using our services. 

If you have any questions or concerns about how your personal data is treated, please contact us electronically or via post on the contact information provided below: 

Ryde Technology AS
Pilestredet 75C
0354 Oslo

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